Game Guys Refund and shipping policies:

Game Guy guarantees all products against defects for 60 days from time of purchase. However, this warranty does not include damage done to the item by the purchaser. If an item is found to be defective, the purchaser must first send an email to stating the problem. The purchaser will be given shipping instructions and a Return Authorization Number. No item can be returned without prior authorization and accompanying "RA # ". Depending on the item and the nature of the defect, Game Guy will either repair, replace or refund. Refunds, if necessary, will be made in the form of site credits, which can be used for future purchases from Game Guy On-line. If no other purchases will be made, this credit, in most circumstances, can be converted to a straight refund in the form of a charge back to the purchaser's credit card or a money order can be sent if other payment methods were utilized. Game Guy is committed to customer satisfaction if you have any problem with a purchase or anything, please let us know.

Shipping: All purchases are shipped via UPS ground unless the customer specifies other wise.
Shipping charges are based on the weight and cost of item and the packaging and preparation needed for safe delivery. The customer will pay additional fees for all shipping upgrades above UPS Ground service.
Game Guy will ship via US Postal Service, however these parcels cannot be tracked, like UPS, so we cannot verify nor guarantee delivery of items shipped in this manner.